Custom business integrations

Pass customer configurations into your existing workflow.

Assess handoff of product data, configuration summaries, product lists and order context to CRM, ERP, PIM and custom systems. Define fields, interfaces and ownership before agreeing validation and acceptance. Manufacturing BOMs, production files, bidirectional sync and enterprise deployment are scoped separately.

  • Custom assessment
  • Fields & events
  • Data ownership

CONNECTION MAP

  1. 01

    Master-data systems

    Product, price, inventory and customer

  2. 02

    ii3d configuration output

    Products, variants, quantities and version

  3. 03

    Target business system

    Inquiry, sales follow-up or order context

Custom assessment required

Handled by existing commerce and fulfilment systems

01 · CONTEXT

Start with your integration needs.

Identify the problems to solve around your existing pages, product information and workflows.

Data ownership is unclear

Product, pricing and inventory have multiple versions, leaving the configurator without a trusted source.

Customer selections need manual rework

Selected variants, accessories and quantities do not reach the sales workflow, so advisors must ask and reconcile them again.

Changes are hard to trace

After fields, SKUs or rules change, teams cannot quickly find the affected configurations and orders.

02 · CAPABILITIES

Prepare the essentials for this connection.

Confirm standard publishing and additional business integration separately. Availability follows development, testing and project acceptance.

Define system responsibilities first

Record the source of truth, read scope, write scope and final owner in the integration blueprint.

Build object and field mappings

Agree mappings for product data, SKUs, selections, quantities, configuration references and order context.

Design the business flow

Separate master-data delivery, configuration return, order handoff and inventory or status updates.

Keep a change trail

Reserve queryable records and ownership for versions, failed events and manual handling.

03 · USE CASES

Start with a concrete use case.

These examples show how products and workflows connect, helping you choose the right entry.

Product master-data governance

Clarify the source of products, options and prices so teams do not maintain conflicting versions.

Configuration handoff to CRM

Pass selected product variants, accessories and quantities to an advisor for inquiry and sales follow-up.

Order-context handoff

Associate platform-confirmed orders with configuration versions and pass required fields through the existing system interfaces.

04 · SETUP

Move from setup to integration in four steps.

Prepare source material, confirm content, validate the entry and deliver the agreed scope.

  1. 01

    Map the current system landscape

    Map systems, interfaces, data owners and the business points that need connection.

  2. 02

    Confirm data ownership

    For each core object, confirm the source, update authority and target systems requiring write-back.

  3. 03

    Review mappings with samples

    Use anonymized product, quote and order examples to review mappings and exception scenarios.

  4. 04

    Validate and hand over governance

    After validating the end-to-end flow, define collaboration for changes, monitoring and manual handling.

05 · FAQ

Common questions

Understand the preparation and usage boundaries before you begin.

Which system should be the product source of truth?

This depends on current business governance. The page helps make ownership explicit rather than replacing existing systems by default.

Is a product list a manufacturing BOM?

A modular product list records products, variants and quantities. Manufacturing BOMs, processes and production files require separate agreement on rules, receiving systems and conversion scope; they are not included in standard output by default.

Does the ERP need modification?

It depends on existing interfaces, fields and desired flow. The assessment separates reusable capabilities from extensions that need project confirmation.

Which technical materials are needed?

Prepare a system inventory, interface notes, data dictionary, permission constraints, test environment and anonymized business examples.

RELATED TOPICS

Clarify the integration boundaries.

Data sync, commerce, fulfilment and enterprise deployment are additional topics to assess per project.

Find the right connection for your platform and products.

Share your platform, product type, capabilities and page placement to discuss preparation and integration scope.